Best Western Plus Delmere Hotel

We arrived at the hotel from an early morning flight and the staff went out of their way to check us in early and to look after us over breakfast. We were upgraded to a larger room at no extra cost. The staff were helpful and friendly throughout our stay. The neighbourhood was filled with lovely restaurants, cafes and pubs. We would definitely stay there again and recommend it to anyone travelling to london.

The room, while small, has been very intelligently planned, maximising the space. The way the lights and airconditioning work is excellent. The staff, from the reception staff to the cleaning staff, were exceptional - courteous, professional, kind. The bed was very comfortable; and the TV has many many options. The bathroom was perfectly functional. The whole hotel was also very clean.

We were given a very warm welcome and were even allowed to check into our rooms before the official check-in time. The reception was always staffed, so even a problem with a key card was resolved immediately. The rooms are very well furnished and extremely clean. For London standards, they are even spacious. The room service is excellent. The breakfast buffet is exceptionally extensive. We traveled at Christmas, and there was even Christmas cake and Prosecco for those who enjoy such treats. The staff is super friendly. The location near Paddington Station is fantastic. Hyde Park is very close by. The underground and buses are within walking distance, as are shops, good cafés, and restaurants. Despite this, the hotel is very quiet. There’s also a small lounge with free coffee and tea. Luggage can be securely stored at the hotel. We thank you very much and wish you a healthy year 2025! We will definitely come back!

The hotel has an excellent location - 5min walk close to the Paddington station, yet far enough from the crowds there, it was so quiet and peaceful! There many good restaurants, pubs and cafes nearby as well. The staff were amazing! Every single one of them was always with a smile on their face, extremely polite and seemed genuinely happy to be and work there. The room was pretty clean and comfortable.

Great to have the ability to make coffee and tea in the lobby area, and to easily replenish the supplies of this in the room. The bed was very comfortable and the option of several different pillow types within the room was appreciated. Overall, a great stay, and I will definitely book again!